Monday, October 30, 2023
Our Home in the Desert |
(The blog is getting closer to where we are.)
Friday, October 13, 2023 (LaMesa RV in Cortez, CO to Rest Area in Lupton, AZ)
After seven nights today we packed up and pulled in the slides. Then we said a little prayer while crossing our fingers that I would be able to get the Jeep in to tow mode, I did; so we hooked it to the Stinger "B" and headed south. Today's ride took us south on US-491 back to where we turned off of I-40, Gallup, NM, to travel north to this place. After 135 miles we merged onto I-40 headed west then in a short 31 miles we were stopped for the night at a Rest Area near Lupton, AZ.
A couple of the murals in Cortez, CO |
On the left a Veteran's Memorial. I thought it was interesting that a coffee shop would say their coffee was the second best. |
Heading south on US-491 |
The scenery was still beautiful. |
What was not beautiful was the road. |
When we were heading north for the most part the road was smooth. Heading south for the most part the road was a mess. |
A bridge in Shiprock, NM The northern lane is not covered. |
As I mentioned above the scenery driving south |
was just as beautiful as when we drove north. |
Coming into Gallup, NM |
and approaching our turn to merge on to I-40, I do not have a picture but somehow we missed it. |
We made a couple of turns and this was in front of us. |
It was an easy few miles and we were making the merge |
on to I-40 headed west. Once and a while even on Friday the 13th things work out wonderfully. |
Our stop for the night. It is also a welcome center. Nothing was open here including the rest rooms. |
Saturday, October 14, 2023 (Rest Area in Lupton, AZ to Zuni Village RV Park in Kingman, AZ)
Upper right: remembering the vacations with our kids. |
We had hoped to stop here but it wasnot meant to be this time. |
Bottom left is part of the road ahead. Then we could see Kingman in the distance and it felt good. |
It was around 4:00PM when we turned into the Zuni Village RV and Tom went in to register and pay our bill. Having stayed here in the past we knew what to expect' the sites are hard dirt and fairly level but luckily long enough to accommodate our motorhome with the Jeep attached. I share this because no matter what we tried neither of us could get the transfer case out of neutral.
Sunday, October 15, 2023--Monday, October 16, 2023--Tuesday, October 17, 2023
There are no pictures from these day. We spent Sunday and Monday at the RV Park. We tried several times to move the transfer case out of neutral to no avail. I am trying to remember what else we did but I am drawing a blank. The temperatures were in the 90's so I am thinking not a lot.
Monday morning Tom call the dealership to explain our situation and find out if we would be able to pull the motorhome into their dealership with the Jeep behind it and the woman Tom talked to said yes and explained where to come in.
In a previous blog I talked about what happened in Cortez, CO with the Jeep and how the dealership their was of no real help. Tom had called ahead to the Martin Swanty Chrysler-Dodge-Jeep Dealership's Service Department in Kingman, AZ. Once he explained our situation he was asked when we would be there he said Monday and an appointment was made for Tuesday at 9:00AM.
After we arrived the service technician that would be checking out the Jeep came out to talk with us. Got in and the transfer case slipped right out of neutral into 2 wheel drive. Of course it did. Anyway, we headed back to the RV Park to get settled in and he told us they would be hooking it up and checking it out. Once he knew what was going on they would call then send their shuttle to pick us up. There was no alternator problem or any loose wires like the technician back in Cortez guessed. The problem ends up being our aftermarket equipment that we had installed for towing drawing on the battery. The tech in Kingman explained though the draw was not a lot it would be a good idea when we are towing for several days in a row to disconnect the Jeep and take it for a ride to keep the battery charged. We have not had any problems, since. He also took the time to go over the process of putting the Jeep's transfer case in and out of neutral with me and gave me some hints as to what to do to make it easier. All of this took about a total of three hours. We were thrilled with the service we received here and would recommend them without hesitation if you need help with a Jeep, Chrysler, Dodge or Kia.
Tom and I have always said things happen for a reason. So we are done with the "if onlys" and done being upset that the dealership in Cortez would not take the time to help us. We are moving forward and continuing to enjoy our journey. I have said it many times and will continue to say it in the future. We are Living Our Retirement Dream and know just how lucky we are to be doing so. This was just a tiny bump in the road.
Good that you got the Jeep problem taken care of. See, there are some nice people out there and you found them. It is frustrating when you got an issue no one is interested in fixing, because they don't care. Hope you are settled somewhere nice now for the winter.
ReplyDeleteThere are truly some nice people in this world and it is wonderful to meet so many of them.
DeleteWe are in the area we will spend the next few months but we will be moving around.
Nice you found a dealership that understands customer service and that you were treated so well.
ReplyDeleteSue
This dealership truly knew what customer service was about and we were glad to find them.
DeleteThere is nothing like good service. I’m happy to hear all is well once again.
ReplyDeleteDeb
I agree finding a place that knows their business and how to treat customers is always refreshing.
DeleteIt's always such a relief when you pull in somewhere new and the service is awesome, I'm so glad that worked out for you.
ReplyDeleteI agree there was a whole atmosphere at this place that said we care from the minute we walked in.
DeleteIt's always wonderful when you find a business that truly cares about their customers. Score!!!
ReplyDeleteYou are so right...score for sure!
DeleteThey are out there, good service people who truly care. I'm glad you found some. You are home, relax and enjoy. Get that blog caught up!! Haha
ReplyDeleteWe truly found a great service department at the Jeep Dealership in Kingman. The blog is trying really hard to catch up...LOL
DeleteGosh ... I towed my Jeep so many years with no problems ... BUT I turned off everything inside before towing, especially the radio and the AC. Not that it would turn on, but it was a draw. Glad you got it figured out! If you have further problems, THAT is the company to call!!
ReplyDeleteI know we towed the Trailhawk with no issues. An interesting note about the Trailhawk and now this Wrangler you can only mute the radio there is no actual way to shut it off. Our towing brake system draws a trickle even when it is not in use and the lights draw when they are in use but he called it a trickle, also. Nothing else showed up as a problem so hopefully this is it. The service tech we worked with really seemed to know his stuff.
Delete